Shipping

Delivery Policy

Flat Rate Delivery

Our flat rate delivery fee includes basic curbside delivery only.

Note: For apartment buildings, “curbside” refers to the main lobby or front entrance of the building.

Delivery Area

Our delivery promotion applies to addresses within the Lower Mainland.
If you’re unsure whether your location qualifies, please contact us at:
📧 info@patiofurniturewarehouse.ca

Delivery Terms

  • A signature is typically required upon delivery.

  • Deliveries will only be completed if the customer or an authorized representative is present to receive the order.

  • If someone else is receiving the delivery on your behalf, please notify us in writing via email.

  • If no one is available at the scheduled time, the order will be returned to our warehouse.
    The customer will then need to reschedule delivery and pay an additional delivery fee.

Important Notes

  • We reserve the right to refuse delivery if we suspect malicious intent or if it may compromise the safety of our team or the product.

  • While we aim to meet estimated delivery times, your order may arrive sooner or later depending on courier scheduling and availability.