Warranty
**Warranty Policy**
At Patio Furniture Warehouse, we stand behind the quality of our products. We offer the following warranty policy to ensure your satisfaction and peace of mind:
**Limited Warranty Coverage:**
– All furniture products purchased online or from our store location are covered by a 1-year warranty against defects in materials and workmanship.
**Warranty Claims: **
– To file a warranty claim, please contact our customer service team within the warranty period.
– Provide your order number, a detailed description of the issue, and any relevant photographs or documentation to support your claim.
– Our customer service team will review your claim and provide instructions on how to proceed.
**Exclusions and Limitations:**
– This warranty does not cover normal wear and tear, damage resulting from misuse, abuse, neglect, or accidents.
– Damage caused by improper assembly, installation, or maintenance is not covered under this warranty.
– Modifications or alterations made to the product by the customer void the warranty.
– Clearance or as is items are not covered by our standard warranty.
**Resolution of Warranty Claims:**
– If a defect covered by the warranty is confirmed, we will, at our discretion, repair, replace, or provide a prorated store credit for the defective product.
– The resolution method will depend on the nature of the defect and available inventory.
– If a replacement product is provided, the warranty coverage will continue for the remaining duration of the original warranty period.
**Customer Responsibilities:**
– Customers are responsible for properly maintaining and caring for their furniture products according to the manufacturer’s instructions.
– Any misuse, neglect, or failure to follow care instructions may void the warranty.
**Transferability:**
– This warranty is non-transferable and applies only to the original purchaser of the product.
**Contact Us:**
If you have any questions or concerns about our warranty policy, please don’t hesitate to contact us. We’re here to assist you with any inquiries you may have.
Thank you for choosing Patio Furniture Warehouse! We appreciate your business and trust in our products.